Issues ranging from store location, store positioning, demographics, trade area analysis to competition analysis are some areas researched for the retail sector. Below are some examples.

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Research Issues:

  • Defining the catchment area of a shopping centre or retail outlet in terms of drive-distance, drive-time, or even walk-time and distance. Depiction of this on a map for better visualisation, tracking and observation of trends. The subject property's primary and secondary catchment areas are defined in terms of drive-time, etc, on a digital map using GIS. The characteristics within these catchment areas are further analysed. This forms the basis for further studies such as market positioning / repositioning, competition and cannibalisation analysis, etc.
  • Determining the population (demographic) characteristics within the catchment areas, their incomes, shopping patterns and lifestyles. How do these impact a particular centre or retailer? Can these be represented on a map for marketing purposes? Up-to-date information on population size and socio-economic classes within these catchment areas can be collated using Geodemographics (see Research Area: Geodemographics). Further demographic characteristics such as age, ethnicity, shopping patterns and lifestyles are obtained via sample surveys. These patterns can be represented on a map for better visualisation and analysed for their impact on the subject property.
  • Positioning or repositioning of a shopping centre or retail outlet. Recommendation of trade and tenant mix. Factors to consider when designing a shopping centre. This begins with an analysis of the centre's catchment area and the demographic, economic, cultural, demand, competition, locational, accessibility and infrastructural factors that affect the centre. A target market is identified and its shopping behaviour analysed further through observation, sample surveys and focus group discussions. A market position for the subject property is then developed in terms of construction size, general design, trade and tenant mix, rental, etc. Advertising and promotion strategies which enhance sales are also recommended.
  • Identifying potential trade areas, evaluation and selection of new sites for a retail chain. General market conditions are studied to identify potential trade areas, followed by an analysis of the demographic, economic, cultural, demand, competition, locational, accessibility and infrastructural characteristics of these areas. A criteria ranking system is used to determine a particular trade area. Sites within the trade area are evaluated and selected based on key criteria such as its sales and growth potential, accessibility, synergies from nearby stores, leasing & occupancy terms, etc.
  • Rental review for an existing shopping centre. Involves a market study of the various conditions that affect the shopping centre. Customer exit surveys and interviews with tenants/retailers are also conducted. Attention is paid to prices, rentals and take-up rates of competing projects. Conclusions are drawn as to what revised rental rates and terms the shopping centre should adopt.
  • Retail Network Planning. When a retail chain plans to rationalise its outlets by opening new outlets in areas where there are market opportunities and relocating outlets which are underperforming, a retail network planning study is employed. Point-of-sale surveys are conducted to determine customer demographics, travel patterns and shopping behaviour, following which these are mapped using GIS. Analysis of the maps enable identification of under-penetrated areas as well as where trade areas overlap and cannibalisation is taking place among the chain's own outlets (potential relocation).
  • Data Support. MIRP provides basic retail data such as rental ranges of shopping centres, net lettable area, existing and future supply.

 

 

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